Thursday, June 28, 2012

Hughes Net CEO, Pradman P. Kaul allows customers to suffer...



(Hughes Net. CEO, Pradman Kaul, pictured in this photo for "Spacenews." Kaul is the leader of the satellite internet provider Hughes Net, which seems to "space out" when it comes to providing actual service for the money. But he's one of many "fat" and happy CEO's whose financial success does not rely on customer satisfaction. And the FCC has little or no interest in raising any alarms as to the potentially criminal business practices artfully done at Hughes net.  http://www.spacenews.com/satellite_telecom/111117-hughesnet-wildblue-subscriber.html.)

Hughes net, a leader in corporate tyranny is being run by a man named, Pradman Kaul. It appears Mr. Kaul has some serious problems with creating a fair playing field for his customers.

I'm sure his background is in "how much money can I get" business practices as if this the only mark of success.

Success was once considered by how many customers a company could keep, not how many they could scam.

But the illustrious Mr. Kaul, who seems to get awards from different organizations, must not have these people doling out the praise, on his list of customers.

Why?

Because this is the most terrible company since Microsoft. They are in it to win it and the prize is every dime they can pickpocket from their customers.

Watch President Obama will hold him up as an example of good business practices. We know that Obama likes anyone who will shift some dough or false praise his way.

What are wrong with these people that money obviously doesn't buy?

They can't be happy to rip off people everyday can they?

It appears so my friends. If you have trouble it is not because of the person you have from customer support or tech support, it is these fish slurping up the worms at the top of the corporate food chain.

I personally would like to offer Mr. Kaul and associates, all the money left in my pocket at this time. It appears they need it more than I, because I am NOT out ripping people off or vying constantly for an extra buck. LOL


Pradman P. Kaul – Chief Executive Officer and President of
Hughes Communications, Inc. (HCI)
Chairman and Chief Executive Officer of
Hughes Network Systems, LLC (HNS)
Grant A. Barber – Executive Vice President and Chief Financial Officer
T. Paul Gaske – Executive Vice President
Bahram Pourmand – Executive Vice President
Adrian Morris – Executive Vice President
Dean A. Manson – Senior Vice President, General Counsel, and Secretary
Thomas J. McElroy – Chief Accounting Officer
Deepak V. Dutt -- Vice President, Treasurer, and Investor Relations Officer
Cleo V. Belmonte – Assistant Secretary
Andrew D. Africk – Director
O. Gene Gabbard – Director
Jeffrey A. Leddy -- Director
Lawrence J. Ruisi – Director
Aaron J. Stone – Director
Michael D. Weiner – Director



The FCC lead by this man, with the uncomfortable smile, Julius Genachowski, does nothing to stop these practices. His leadership brings a bad name to leadership, but then we US citizens are used to being duped by the political types.

This situation is no different, I'm afraid.

Lay on the complaints but don't waste too much time as you have "Hughes Net" internet service and it will take forever with their downloading speeds....LOL

10 comments:

  1. Does anyone know of a lawsuit or legal action taken against them?

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  2. I was hooked up with Hughes Net in April. I cancelled service on 5/31 due to poor internet service. Hughes Net has charged us approx. $470 (internet service for 45 days). I was not told by customer service that there was a 2 year contract on the service. I'm told that it is in the fine print of form we signed AFTER equipment was installed. I have to send back equipment which means that I must climb onto our roof to get transmitter from the satellite dish. This is not safe for us. I am a 57 year old woman; my husband is 70. We are both on disability. Removal of equipment should be the responsibility of the provider. Hughes Net needs to tell customer at the time customer calls for installation about the 2 year contract. It is sneaky putting it fine print on form that we signed AFTER equipment is already installed. In addition, charging $88 per month for internet service is ludicrous. I'm now paying $75 for internet AND phone service. Hughes Net needs to shut down!

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    Replies
    1. Get Exede. They will give you perks to switch and will send a tech out to remove the equipment

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    2. Get Exede. They will give you perks to switch and will send a tech out to remove the equipment

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  3. We have been disrespected and treated as though we the customer are "trying to get over" on them when all we want is customer service and issue taken care of. It has been a nightmare! We have spent hours on the phone much of that time on hold so they can transfer us to the next person so we have to go over it all again. They have not helped us not credited us what they promised. They instead keep demanding money and threatening our credit. We didn't even have internet active and they still tried telling us we owed them??? Horrible service, horrible company... Don't get Hughes Net. Nothing but problems with no help. Our story goes on and still no help.

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    Replies
    1. I am a victim too and I think the better idea is to do a fusion and call them in court. We can create an account to communicate about the process

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    2. I am a victim too and I think the better idea is to do a fusion and call them in court. We can create an account to communicate about the process

      Delete
  4. I have won a judgement against HughesNet and if someone will help me come up with who the sumbags bank with I would love nothing more than to obtain a garnishee order and tie up their bank account. I tried calling to get my money out of them and the morons put some idiot biddy on who never did understand they owed me money and could care less. I have judgement against them but need someone's help in locating their bank. If you can help me please email me at t_treadway@yahoo.com or call 205 454 3153 I will forever be grateful.

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  5. The ONLY reason I use HughesNet is because we live about 10 miles outside of Louisville, Kentucky and have no other option - no DSLs available, no cable (get our DirecTV service via satellite, which is another story...) I was sent a HughesNet Customer Survey this week and here is what I wrote:Bandwidth limitations make Hughesnet only marginally functional - we have smartTVs that we can't use, streaming services that we can't access, can't make adequate use of iCloud, and are constantly having to adjust our usage because of it. For instance, we have to think long and hard before playing a video. Have tried both daily and monthly allowances and both are a nightmare. Just today, we accidentally left one laptop on - which was in hibernation mode - and awoke to find that our ENTIRE monthly allowance is gone. All gone. ONE DAY INTO THE NEW CYCLE!! Token purchase is extremely expensive for what you get. Beyond frustrating.
    The service itself, when working, is NOT fast. I have several grown children who live in other cities who have service that leaves HughesNet in the dust. While 2 live in large cities - Baltimore and San Francisco, the 3rd lives in the tiny town of Mishawaka, IN. Yet his service is FAR superior to mine.
    Finally, it has to be said that your customer service sucks. For instance, my bill isn't due until late in the month - yet auto pay withdraws payment on the 9th!! This is usury - you are withdrawing my money 2 weeks early and using it for no purpose other than your own gains. Yet, when I tried to discontinue autopay for that reason, I was informed that if I did so, I could NOT pay my bill on-line. You, an internet service provider, does not offer the option of paying on-line. I said, fine, send me a paper bill then. Oh, but here's the rub - if I opt for a paper bill, you are going to charge me $5 MORE per month to do so. To print out paper that probably costs 1 cent and drop in the mail - with bulk postage, that's probably 20 cents. MORE USURY.
    If I had ANY other option at present besides Hughesnet, I'd take it. Any option, even if not optimal, would be preferable to Hughesnet. I live about 10 miles outside of Louisville so we don't have the option of getting our internet service via cable - or believe me I would. Google Air is exploring Louisville as a possible market. I'm watching that closely and would sign with them the moment they were available.
    My motto is: Anything but Hughesnet - and I say that to everyone I know...

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  6. I just spent over an hour today with Hughes Net customer service trying to end service that I was not told I was in a contract for. Furthermore, they did not tell me that I was not able to use gaming on their system. I have called several times because we could not stream movies and the service only provides very slow surfing activities. It is not fair that your company is not upfront with it's customers and tell the truth. If I tell you I need my family to be able to stream movies and play online gaming don't tell me if I upgrade that will work. I spoke to a supervisor Raul who not able to provide me with any support and then told me I have to pay a cancellation fee for something that does not even do what they said it would do. I am disappointed and would never recommend this company to anyone.

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