tag:blogger.com,1999:blog-8266006774713203189.post5277280313203318246..comments2023-12-11T00:33:05.118-08:00Comments on Your Government, Your Problem: An owner's manual: Hughes Net CEO, Pradman P. Kaul allows customers to suffer...Laura Harthttp://www.blogger.com/profile/10548688106013678576noreply@blogger.comBlogger36125tag:blogger.com,1999:blog-8266006774713203189.post-47115287331721595952021-12-18T10:02:16.114-08:002021-12-18T10:02:16.114-08:00 I had Hugesnet from 2014 to 2021. In nov it stopp... I had Hugesnet from 2014 to 2021. In nov it stopped working. I called 3 times for service. The first time, I mentioned my equipment was outdated. They said they would send new indoor equipment and aomeone to fix my problem. I got the eqipment but no technician. I calle dtwice more. I finally got a new provider. I called to cancle. They gave me a run around. said they would send a tech guy. When I insisted on cacelling they said there would be a $400 cancelation fee since I had a new contract with the new equipment which was never installed! nor was I told this at the time. I called my credit card comapny and stopped payments. Had to get new cards. I will write to CEO next. Anonymoushttps://www.blogger.com/profile/13161569103374930501noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-34957217462675607302021-07-25T14:20:55.045-07:002021-07-25T14:20:55.045-07:00I had documented disrupted service for a month. T...I had documented disrupted service for a month. They issued me a month credit. Their service was so bad, I finally was able to get another provider in rural Illinois.I downgraded my service to 10 GB a month and when they did that they wiped out my 138 tokens! They were not supposed to do this. Roughly $400 value. I have escalated spent at least 20 hours on the phone with them and each time they either a) say a supervisor will call be back - never happens or b) after an hour or more on hold going back and forth, they disconnect me. I willing to do anything to get back at these people. I only kept the service when I downgraded because I need a backup as I work from home. hartkecwhttps://www.blogger.com/profile/12939728135158216890noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-33804463423588990212021-06-27T13:44:53.375-07:002021-06-27T13:44:53.375-07:00My comment was published as unknown. I don't k...My comment was published as unknown. I don't know why , but my name is Randy Fee (rfee420@gmail.com)Anonymoushttps://www.blogger.com/profile/01309150487304341286noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-72024905088159916282021-06-27T13:42:08.991-07:002021-06-27T13:42:08.991-07:00Hughsnet is obviously overloaded and selling a ser...Hughsnet is obviously overloaded and selling a service that they don't have to sell. They're selling 5 apples to 10 people. It's criminal , and I would be MORE than happy to join any action against them.Anonymoushttps://www.blogger.com/profile/01309150487304341286noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-71157874959869904032020-10-09T10:36:37.748-07:002020-10-09T10:36:37.748-07:00I would gladly join in! I cancelled my service las...I would gladly join in! I cancelled my service last October 2019 to go with another service provider they still charged me for 2 months after that. It took me almost 4 months to get a credit from my cc company. Thankfully I kept VERY good documentation. However after the cc credited my account they sent me to a collection agency. I sent ALL my documentation to them and they dropped the case. Now I get another letter from a DIFFERENT credit collection agency. So looks like they will continue to keep harassing me for money I do not owe!!! I’m about to write the CEO and send ALL my documentation to him. I’m So OVER this company. I was a very faithful customer for over 10 years always paid my bill on time. Was no longer in a contract with them and switched to another company for better service and they have not stopped harassing me since. So very Sad! Take them down!https://www.blogger.com/profile/06304643645944420877noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-40541302216407972602020-08-02T08:58:51.495-07:002020-08-02T08:58:51.495-07:00Is anyone interested in a class action suit this c...Is anyone interested in a class action suit this company? I’m moved to another state and tried to cancel my service. They wouldn’t cancel my service, they would only suspend. I have now moved and my internet is provided with my rent. So here I go again and try to cancel my service ( they are not even available here) and I was told I would still have to buy out my contract. I’m still holding because I demand to speak to the CFO!!! Now the poor rep is trying to get me to a supervisor. I don’t think it’s going to happen. We need to come together and do a class action lawsuit <br />Anonymoushttps://www.blogger.com/profile/11978878382694464178noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-12904395381403112292020-05-02T17:13:56.105-07:002020-05-02T17:13:56.105-07:00Hughnet is horrible when I started out my monthly ...Hughnet is horrible when I started out my monthly bill was 39.00, it is now 107.00 and I have had no changes to my service since I had it installed in 2014. I have to say I'm no surprised that the CEO is of India background I find most of those people money hungry bastards.Dogohttps://www.blogger.com/profile/13728015694704955435noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-79619690307953775822020-03-25T21:03:29.044-07:002020-03-25T21:03:29.044-07:00I am currently on the phone with management after ...I am currently on the phone with management after 6.5 hours waiting!..no exaduration Their service sucks and I would not recommend them to anyone. They have significantly overcharged me for my last bill stating that my service was prorated..even though it's been the same amount since I enrolled with them 4 month ago.<br />Plus they are trying to charge me a fee of $355 + $190 to terminate my account early..even though I was told early termination fee was supposed to be $10/mon for the month remaining on the termination.<br />After trying to get in touch with upper management I'm told that no one is available. I am so upset! I will be contacting the BBB about this shady company!<br />Anonymoushttps://www.blogger.com/profile/04695057815839655070noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-45660092593094481612020-03-07T17:45:10.133-08:002020-03-07T17:45:10.133-08:00this is so upsetting. It has to end. .please submi...this is so upsetting. It has to end. .please submit something to the better business bureau,. I am wondering if there is some sort of lawsuit against them . <br />jeruhttps://www.blogger.com/profile/01257226458763024755noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-47975694733663951182020-03-07T17:42:07.122-08:002020-03-07T17:42:07.122-08:00I reported hughesnet to the better business bureau...I reported hughesnet to the better business bureau and nothing was done.I think if there are more and more people who can file a complaint or even a scam, we can take them down. My parents are also paying a hundred dollars just to surf the net and the internet sucks so bad, <br />I would like for all of you if you can to submit something to the better business bureau. This company is a scam and they will suck out all the money they can get. I never signed a termination contract and nor have I ever seen a fine print about me having to pay a termination fee. This is very upsetting. <br /><br />this is to file a complaint. <br />https://www.bbb.org/consumer-complaints/file-a-complaint/get-started<br /><br />i would also report as a scam because not once have I seen a fine print,https://www.bbb.org/scamtracker/us/reportscamjeruhttps://www.blogger.com/profile/01257226458763024755noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-53946877346416788322020-02-03T15:17:13.267-08:002020-02-03T15:17:13.267-08:00https://www.youtube.com/watch?v=-hkMwXNJ_cMhttps://www.youtube.com/watch?v=-hkMwXNJ_cMAnonymoushttps://www.blogger.com/profile/05736716086500041174noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-9684967792996108682020-01-14T14:18:34.437-08:002020-01-14T14:18:34.437-08:00Thanks I'll try that. zthe are doing the same ...Thanks I'll try that. zthe are doing the same to me. No service but they still want a monthly payment and yet more money if you try and cancel.Anonymoushttps://www.blogger.com/profile/15041115306370670470noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-8689126713123276082020-01-14T14:15:47.102-08:002020-01-14T14:15:47.102-08:00Ditto. No internet service,no customer service but...Ditto. No internet service,no customer service but Johnny on the spot to charge you for some th hink they are not supplying, th hen want by th o charge you more for canceling a service not received. Fraud. Rackateering????,Anonymoushttps://www.blogger.com/profile/15041115306370670470noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-52824485097104798832020-01-14T14:12:12.679-08:002020-01-14T14:12:12.679-08:00Dame with my account,no service and havent had int...Dame with my account,no service and havent had intermittent all year and they wont let me cancel unless I pay them yet more money for a service I'm not gettingAnonymoushttps://www.blogger.com/profile/15041115306370670470noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-81257370093754769522020-01-14T14:10:18.292-08:002020-01-14T14:10:18.292-08:00Sadly I agree. Scam elderly for mon er y for a ser...Sadly I agree. Scam elderly for mon er y for a service they do not supply.Anonymoushttps://www.blogger.com/profile/15041115306370670470noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-79363349423608557862019-12-19T15:58:25.571-08:002019-12-19T15:58:25.571-08:00I had service with Hughes Net at an apartment. Th...I had service with Hughes Net at an apartment. The service was horrible but it was all I could get at that building. I bought a place and moved out, cancelled my service 11/27/2018. Someone moved in to my old apartment about two weeks later. A few months later bills started showing up again. I called and cancelled a second time. I got a call this morning and they said they had my ex husband on the line and he was trying to cancel my service as he had been paying a bill for service that went to nowhere since April. To me that is fraudulent behavior. I called to cancel a third time and they said they would close out at the end of the billing cycle on 1/17/2020. I insisted they do it today. They said they were going to send me a final bill and boxes to send back the modem etc. to an apartment I haven't lived in in a year. If I don't return a modem they will charge me $300.0+ dollars. This madness has got to end.Anonymoushttps://www.blogger.com/profile/16107405792705110390noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-80534977168226279262019-09-01T10:12:34.847-07:002019-09-01T10:12:34.847-07:00hughsnet lies and recently cathy smith a superviso...hughsnet lies and recently cathy smith a supervisor told me she did not care my internet and phone service did not work, even after I told her both my husband and I have medical issues and needed or phone back on, she said she did not care. the technician came out after 7 days without phone and internet service , he said that lighting strike told out the internet pole and the phone and internet. I am contacting the president of hughnet and well intend to have her fired. they also said I had to pay $125,00 for service tech to come out, I will not pay this due to lighting strike took out both modems , not my fault, I also had the tech take the fried modem for the phone because of our medical issues we cannot have any tell us they don't care and take 1 week to get things fixed.<br />we are veterans and I get tired of people thinking they can _ _ _ _ on people and get away with it.Anonymoushttps://www.blogger.com/profile/10729808736922451600noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-64491314823947279252019-08-14T18:26:27.980-07:002019-08-14T18:26:27.980-07:00I was also misslead in thinking Hughes net was goo...I was also misslead in thinking Hughes net was good but I just plain on stopping my service the day my contract ends. Anyone thinking about using them forget it . Go to a Cellphone provider's Hot spot it's faster than Hughes after the hi-speed runs out it's 3G speed . I compared them the slow side of 3G is the same as the fast side of the Hughes at about the same price you compare it to find outNot happyhttps://www.blogger.com/profile/00358330642556489221noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-72071368771954395482018-05-02T09:44:22.111-07:002018-05-02T09:44:22.111-07:00I hate Kaul and the corrupt government that allows...I hate Kaul and the corrupt government that allows this slimy Indian to cheat their people out of there hard earned money.When things get to the point that the only recourse is violence. So be it. Slime Ball Kaul might consider heading his grimy ass back to IndiaThe Patriothttps://www.blogger.com/profile/16618304039168370187noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-28678508731673764122017-04-24T17:29:07.802-07:002017-04-24T17:29:07.802-07:00In November 2016 I contracted with Hughes Net so t...In November 2016 I contracted with Hughes Net so that I could run my wireless cameras. The salesperson I spoke to assured me that I could run my cameras with their service. Since this is a vacation home, I had a narrow window to schedule installation. The installer came late that evening and the cameras did not work when he left. <br />I worked on the issue for five of my first 10 vacation days. No luck. <br />I worked on it again in December and the end of January. No luck.<br />Today we called to cancel the service. Unbelievable. ONE HOUR ON THE PHONE. We have to pay the cancellation fee. Unbelievable. I guess this company does not really care.<br />I really wish the telephone calls were recorded. If anyone had listened to what I was told, they would KNOW that I was lied to from the beginning.<br />tduw711https://www.blogger.com/profile/03051810432938470728noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-69530799165777354502017-01-16T09:02:28.338-08:002017-01-16T09:02:28.338-08:00I am a victim off this too. This company is horrib...I am a victim off this too. This company is horrible, they continue to try to take money from my account after I cancelled it in November they then refund me it and then the next month take it out again. Customer service sucks and continue to state they cancelled my account but will not provide me with a letter stating this. Anonymoushttps://www.blogger.com/profile/03787893884758443588noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-28765790820575809052016-10-21T09:33:35.655-07:002016-10-21T09:33:35.655-07:00I had the same problem. After much frustration I w...I had the same problem. After much frustration I wrote the corporate office CEO Pradman Kaul and it took about two weeks and I spoke to the assistant to president Mr. William and he heard my dispute and agreed to wave the termination fees leaving 0 balance owed to hughesnet. Very happy now..this is my suggestion write your dispute to the CEO of the company and you will have a better outcome than dealing with the folks in customer service and their supervisors. Heres,the address: Hughes Network System, LLC. 11717 Exploration LN. German Town, MD 20876Anonymoushttps://www.blogger.com/profile/09990749397065969671noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-23211968116715223652016-10-21T09:31:58.456-07:002016-10-21T09:31:58.456-07:00I had the same problem. After much frustration I w...I had the same problem. After much frustration I wrote the corporate office CEO Pradman Kaul and it took about two weeks and I spoke to the assistant to president Mr. William and he heard my dispute and agreed to wave the termination fees leaving 0 balance owed to hughesnet. Very happy now..this is my suggestion write your dispute to the CEO of the company and you will have a better outcome than dealing with the folks in customer service and their supervisors. Heres,the address: Hughes Network System, LLC. 11717 Exploration LN. German Town, MD 20876Anonymoushttps://www.blogger.com/profile/09990749397065969671noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-47101024115505381462016-09-14T08:09:48.900-07:002016-09-14T08:09:48.900-07:00I am in the exact same situation. I'm 56 year...I am in the exact same situation. I'm 56 years old, disabled, and recently widowed. Had to sell my vacation home because I can't pay for it on one income. They expect me to climb up on my roof! How does fine print go into effect after a contract is signed!? Their affiliate WeConnect has dodged going to my house for three days this week, citing that their technicians have been assigned to other locations. I waited all day for two days, and missed two days of work. This is the third day and I'm sitting here writing letters and online complaints. They are not getting one red cent out of me if WeConnect doesn't get that equipment off the house I no longer own. I'm telling everybody. Don't use HughesNet. They are the worst company on the planet. Kathy Mandell - Traveling Dog Ladyhttps://www.blogger.com/profile/02520407554717413707noreply@blogger.comtag:blogger.com,1999:blog-8266006774713203189.post-82443903679588070262016-05-12T00:25:17.416-07:002016-05-12T00:25:17.416-07:00Worse internet ever downloads speed real bad web b...Worse internet ever downloads speed real bad web browsing really slow. To expensive i wouldn't recommend this scams to nobodydenishttps://www.blogger.com/profile/13720681721776480588noreply@blogger.com